Shift Lead, Critical Infrastructure Operations

About DayOne Behind every app, every AI tool, every connected experience, there is a data center. DayOne builds them. In Indonesia, we are building the first of a new kind. DayOne's 72MW LEED Gold campus at Nongsa Digital Park (NDP) in Batam is the island's first world-class hyperscale data center, developed in partnership with the Indonesia Investment Authority (INA) inside a Special Economic Zone with direct connectivity to Singapore and access to 15+ submarine cables. Backed by US$2B+ in Series C funding, operating across seven countries.

About the Role Indonesia's digital infrastructure is being built right now, and DayOne is at the centre of it. As Shift Lead for Critical Infrastructure Operations, you will be one of the people making sure it stays running. This is a leadership role on the operations floor of Batam's first hyperscale data center. You will lead a team of shift technicians through every hour of the shift, keeping critical systems running, resolving issues before they escalate, and handing over a facility that is in better shape than when you arrived. The decisions you make here directly protect the digital services that enterprises and businesses across the region depend on.

Your Responsibilities Team Leadership Lead and manage a team of shift technicians, ensuring they perform their duties effectively and safely

Provide guidance and support to team members, building a collaborative and high-performing shift culture Conduct regular performance reviews and give feedback that helps people grow in the role Operational Oversight

Ensure all data center operations run smoothly and efficiently throughout your shift Monitor critical services and building systems, identify potential issues early, and act before they become problems Coordinate with other departments and stakeholders to resolve operational challenges quickly and cleanly