Deskripsi pekerjaan
Posisi Senior Waiter di DOEUN Korean Grill bertanggung jawab memberikan pelayanan yang hangat dan penuh perhatian kepada tamu sepanjang perjalanan makan mereka. Staf akan mengelola bagian meja yang ditugaskan, memastikan pesanan akurat, waktu pelayanan yang tepat, serta memberikan rekomendasi menu, minuman, dan pasangan hidangan yang sesuai. Peran ini juga melibatkan koordinasi erat dengan tim dapur, bar, dan resepsionis, serta menangani kebutuhan tamu secara profesional. Senior Waiter diharapkan dapat memberikan bimbingan praktis kepada staf junior dan menjaga standar kebersihan serta presentasi meja sebelum, selama, dan setelah pelayanan.
Tanggung jawab: Deliver warm, attentive service throughout the guest journey; Manage your assigned section, ensuring accurate orders, smooth service timing, and thoughtful follow-up; Explain menus confidently and recommend dishes, beverages, and pairings suited to each guest; Coordinate closely with the kitchen, bar, and reception team; Recognize guest preferences, anticipate needs, and handle concerns professionally; Maintain table presentation, cleanliness, and readiness before, during, and after service; Support junior staff through practical guidance and teamwork.
Kualifikasi: Relevant experience as a Captain or Senior Waiter, preferably in premium dining, a steakhouse, or an established restaurant; Strong knowledge of service sequence, table etiquette, and guest care; Confident communication in Bahasa Indonesia and conversational English.
Tanggung jawab
- Deliver warm, attentive service throughout the guest journey
- Manage your assigned section, ensuring accurate orders, smooth service timing, and thoughtful follow-up
- Explain menus confidently and recommend dishes, beverages, and pairings suited to each guest
- Coordinate closely with the kitchen, bar, and reception team
- Recognize guest preferences, anticipate needs, and handle concerns professionally
- Maintain table presentation, cleanliness, and readiness before, during, and after service
- Support junior staff through practical guidance and teamwork
Kualifikasi
- Relevant experience as a Captain or Senior Waiter, preferably in premium dining, a steakhouse, or an established restaurant
- Strong knowledge of service sequence, table etiquette, and guest care
- Confident communication in Bahasa Indonesia and conversational English
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi
- Batas lamaran
- 22 November 2026