Senior Host/Hostess

Deskripsi Pekerjaan

Tanggung Jawab

• Greeting a guests
• Manage Reservations and Waiting Lists
• Accept reservations via phone, email, or app
• Arrange Guest Seating
• Ensure the area is always clean, attractive, and comfortable
• Coordinate with waiters/waitresses and floor supervisors to ensure guests are well-served
• Provide information about VIP guests, special events, or special requests
• Handle initial complaints professionally
• Requirements:
• Minimum 3 year of experience as a host/hostess or in a front office F&B position (preferred)
• Attractive and (good grooming)
• Ability to operate reservation systems (manual or digital)
• Friendly, confident, and patient in dealing with various guest personalities
• Proactive, initiative-driven, and able to resolve minor issues quickly
• Possesses a teamwork spirit and good communication skills
• Willing to work in a shift system, including weekends and national holidays
• Can communicate in English
• Willing to be placed in Umalas, Bali