Section Head MV Claim & Acqusition in Automotive

Asuransi AstraJakarta Selatan, DKI Jakarta20 Jul 2026Aktif

Gaji tidak ditampilkanFull-timeS18 Sep 2026

Deskripsi Pekerjaan

Oversee and manage Motor Vehicle (MV) Claim & Acquisition operations to ensure efficient service delivery and achievement of operational targets.
Monitor claim handling and acquisition activities to ensure compliance with company policies, procedures, and service level agreements (SLA).
Supervise daily operational activities and ensure effective execution of processes, service quality, and team performance.
Analyze operational performance, identify process improvement opportunities, and implement initiatives to enhance efficiency and customer satisfaction.
Coordinate with internal and external stakeholders to ensure smooth claim settlement and acquisition processes.
Support the Dept. Head (Mgr.) MV Claim & Acquisition in driving operational improvements and achieving departmental goals.

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https://www.kalibrr.com/c/pt-asuransi-astra-buana/jobs/268126/section-head-mv-claim-acqusition-in-automotive

Asuransi AstraInsurance

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others. Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site. Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others. With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer. Disclaimer: Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

: Jakarta Selatan, DKI Jakarta

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Posisi yang ditawarkan adalah Section Head MV Claim & Acqusition in Automotive dengan tipe kerja Full-time.

Lokasi kerja berada di Jakarta Selatan, DKI Jakarta.

Pendidikan minimum yang dibutuhkan adalah S1.

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