Deskripsi pekerjaan
Posisi Sales Supervisor Console (LCL) adalah peran penuh waktu di lokasi yang berbasis di Cilincing. Peran ini memimpin dan mengawasi tim penjualan konsol LCL, menetapkan target penjualan harian serta mingguan, dan memantau pencapaian kinerja terhadap target yang telah ditentukan. Tanggung jawab meliputi pengelolaan akun pelanggan, memastikan respons yang cepat terhadap setiap pertanyaan, menjaga hubungan yang kuat dengan klien utama, serta berkoordinasi dengan tim operasional dan dokumentasi untuk memastikan kelancaran penanganan pengiriman LCL. Selain itu, peran ini bertugas menyusun laporan penjualan, menganalisis tren pasar untuk mengidentifikasi peluang bisnis baru, melatih anggota tim, serta memastikan kepatuhan terhadap kebijakan perusahaan dan standar industri.
Tanggung jawab: Lead and supervise the LCL console sales team, set daily and weekly sales targets, and monitor performance against goals; Manage customer accounts, ensuring timely response to inquiries, and maintaining strong relationships with key clients; Coordinate with operations and documentation teams to ensure smooth handling of LCL shipments; Prepare sales reports, and analyze trends to identify new business opportunities; Coach and train team members, support problem resolution for customers, and ensure compliance with company policies and industry standards.
Kualifikasi: Strong Analytical Skills to interpret sales data, monitor OKRs, and identify opportunities for improvement; Solid Team Management and Training abilities to lead, mentor, and develop sales staff effectively; Excellent Customer Service and Communication skills to build client relationships and handle inquiries professionally; Relevant experience in sales supervision, preferably in logistics, shipping, or LCL operations, is highly beneficial; Ability to work on-site in Cilincing, manage multiple priorities, and collaborate with cross-functional teams; Proficiency in basic office software (e.g., Excel, Word, CRM tools) and familiarity with sales reporting processes; Minimum of a diploma or bachelor’s degree in Business, Marketing, Logistics, or a related field is preferred.
Tanggung jawab
- Lead and supervise the LCL console sales team, set daily and weekly sales targets, and monitor performance against goals
- Manage customer accounts, ensuring timely response to inquiries, and maintaining strong relationships with key clients
- Coordinate with operations and documentation teams to ensure smooth handling of LCL shipments
- Prepare sales reports, and analyze trends to identify new business opportunities
- Coach and train team members, support problem resolution for customers, and ensure compliance with company policies and industry standards
Kualifikasi
- Strong Analytical Skills to interpret sales data, monitor OKRs, and identify opportunities for improvement
- Solid Team Management and Training abilities to lead, mentor, and develop sales staff effectively
- Excellent Customer Service and Communication skills to build client relationships and handle inquiries professionally
- Relevant experience in sales supervision, preferably in logistics, shipping, or LCL operations, is highly beneficial
- Ability to work on-site in Cilincing, manage multiple priorities, and collaborate with cross-functional teams
- Proficiency in basic office software (e.g., Excel, Word, CRM tools) and familiarity with sales reporting processes
- Minimum of a diploma or bachelor’s degree in Business, Marketing, Logistics, or a related field is preferred
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D3
- Gaji
- Negosiasi