Sales Admin

About us PT Naturepack Essentials Indonesia is a dynamic and innovative company dedicated to providing high-quality natural products and essential solutions to our customers. We pride ourselves on our commitment to excellence, sustainability, and customer satisfaction. Our team is passionate about delivering exceptional value and building long-lasting relationships with clients across diverse markets. We are growing rapidly and seeking talented individuals who share our vision of making a positive impact through our products and services.

About the role We are seeking a dedicated and organised Sales Admin to join our team at our Kaliwungu District office in Kendal, Central Java. This is a full-time position that plays a crucial role in supporting our sales operations and ensuring seamless communication between our sales team, clients, and internal departments. As Sales Admin, you will be the backbone of our sales department, managing administrative tasks that directly impact our sales performance and customer satisfaction. This role requires someone who is detail-oriented, proactive, and committed to supporting the sales function with efficiency and professionalism.

Key responsibilities Processing and managing sales orders, ensuring accuracy and timely entry into company systems Preparing and distributing sales quotations, invoices, and other sales documentation

Maintaining and updating customer databases and records with current information Coordinating communication between the sales team, clients, and other departments to facilitate smooth transactions Scheduling meetings, appointments, and follow-ups for sales representatives

Monitoring sales pipelines and preparing reports on sales activities and performance metrics Handling customer enquiries and providing administrative support to resolve issues promptly Managing sales-related correspondence and documentation, including contracts and agreements