Retail Manager

Job Overview We are looking for a Retail Manager who will lead and drive overall retail business performance. This role is responsible for setting strategic direction, scaling offline store operations, and ensuring operational excellence across all stores. You will oversee retail expansion, strengthen brand experience, and optimize commercial performance while leading cross-functional collaboration to support sustainable growth. Key Responsibilities Develop and lead overall retail strategies to drive revenue growth, profitability, and brand positioning across all offline stores

Oversee end-to-end retail operations across all stores, ensuring excellence in execution, service standards, and operational efficiency Define and optimize customer experience strategy to ensure a consistent and customer-centric journey across all stores Analyze retail performance (sales, traffic, conversion, ATV, etc.) and translate insights into actionable strategies for continuous improvement

Drive retail expansion strategy, including new store openings, location evaluation, and offline store growth Collaborate with Marketing, Commercial, and Product teams to align campaigns, product launches, and in-store activations Oversee inventory strategy across stores to ensure optimal stock allocation, minimize stock issues, and maximize sell-through

Ensure strong implementation of visual merchandising standards aligned with brand identity across all retail touchpoints Own and manage retail budgeting, financial planning, and cost control to ensure profitability targets are achieved Build and manage relationships with key stakeholders, including mall management, vendors, and external partners

Continuously identify opportunities for innovation, process improvement, and operational scalability Lead, coach, and develop retail teams (including Area Managers & Store Teams) to achieve high performance and strong team engagement Requirements