Deskripsi pekerjaan
#About the Role OMAHBAYI is looking for a commercially minded and highly adaptable individual to help us understand what customers need, identify retail trends, design relevant store programs, and ensure those programs are executed effectively. You will work closely with the Operational Manager and store teams to improve customer experience, product assortment, store display, service quality, and commercial performance. This is not a desk-based research position. You will be expected to analyse data, speak directly with customers, observe store conditions, coordinate program execution, evaluate results, and adjust quickly when market conditions change. #Key Responsibilities -Analyse sales, transaction, category, product, and customer trends across OMAHBAYI stores. -Conduct customer surveys, interviews, and in-store observations. -Evaluate customer satisfaction related to service, product assortment, pricing, product availability, and store display. -Identify customer needs, market trends, seasonal opportunities, and local competitor activities. -Develop store campaigns and customer experience improvement programs based on findings. -Coordinate program execution with the Operational Manager, store teams, purchasing, warehouse, and marketing teams. -Monitor implementation at Jakal and Bantul stores. -Evaluate campaign and program performance using measurable indicators. -Identify why a program succeeded or failed and recommend the next action.
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 3.500.000 – Rp 5.000.000 per month