Deskripsi pekerjaan
Posisi ini berfokus pada pengembangan dan pemeliharaan hubungan dengan klien perbankan di wilayah Kupang. Anda akan bertanggung jawab untuk mengelola portofolio klien, melakukan analisis kebutuhan, serta mempromosikan berbagai produk perbankan ritel seperti deposito, pinjaman, produk investasi, dan asuransi. Selain mencapai target penjualan, Anda akan berperan dalam memproses transaksi perbankan, memberikan layanan pelanggan yang luar biasa, serta berkolaborasi dengan tim cabang dalam inisiatif pemasaran untuk menarik klien baru. Peran ini menuntut ketelitian dalam pencatatan data serta kepatuhan terhadap regulasi perbankan yang berlaku.
Tanggung jawab: Develop and maintain strong relationships with existing and prospective clients within your assigned portfolio; Conduct comprehensive needs analysis for clients to identify suitable banking and financial products and services; Present and promote a wide range of retail banking products, including deposits, loans, investment products and insurance services; Achieve or exceed sales targets and performance objectives set by management for client acquisition and product uptake; Prepare and present financial proposals and solutions tailored to individual client requirements; Process banking transactions accurately and efficiently whilst ensuring compliance with all regulatory requirements; Provide exceptional customer service and support to resolve client queries and concerns promptly; Participate in branch marketing initiatives and promotional activities to attract new clients; Maintain detailed and accurate records of all client interactions and transactions in our systems; Collaborate with colleagues across the branch to deliver seamless service and identify cross-selling opportunities.
Tanggung jawab
- Develop and maintain strong relationships with existing and prospective clients within your assigned portfolio
- Conduct comprehensive needs analysis for clients to identify suitable banking and financial products and services
- Present and promote a wide range of retail banking products, including deposits, loans, investment products and insurance services
- Achieve or exceed sales targets and performance objectives set by management for client acquisition and product uptake
- Prepare and present financial proposals and solutions tailored to individual client requirements
- Process banking transactions accurately and efficiently whilst ensuring compliance with all regulatory requirements
- Provide exceptional customer service and support to resolve client queries and concerns promptly
- Participate in branch marketing initiatives and promotional activities to attract new clients
- Maintain detailed and accurate records of all client interactions and transactions in our systems
- Collaborate with colleagues across the branch to deliver seamless service and identify cross-selling opportunities
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi