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Payroll Specialist

PT. KNIT EOR SERVICES INDONESIA Jakarta, DKI Jakarta

Deskripsi pekerjaan

Knit People didirikan pada tahun 2015 dan telah menjadi pemimpin global dalam layanan administrasi bisnis, yang mengkhususkan diri dalam manajemen entitas global, kesekretariatan perusahaan, serta dukungan administratif penggajian dan SDM yang komprehensif. Perusahaan mendukung bisnis di 40 negara dengan kantor di Kanada, Tiongkok, Malaysia, dan Filipina. Saat ini, kami mencari Payroll Specialist berbakat untuk bergabung dengan perusahaan yang berkembang pesat ini. Sebagai Payroll Specialist, Anda akan bertanggung jawab penuh atas fungsi penggajian dan audit klien dalam wilayah geografis tertentu, memastikan kepatuhan terhadap standar regulasi maupun internal. Tugas Anda mencakup orientasi klien baru (onboarding), penjadwalan dan pemrosesan gaji sesuai prosedur operasional standar, pelaksanaan audit triwulanan dan tahunan, pemeliharaan catatan profil klien, serta penyediaan informasi hukum yang akurat terkait perpajakan dan penggajian. Anda juga akan berkolaborasi secara lintas departemen untuk meningkatkan efisiensi proses internal dan memberikan pengalaman terbaik bagi pelanggan. Posisi ini bersifat jarak jauh (remote) pada awalnya dan akan bertransisi menjadi peran di kantor yang berlokasi di Jakarta.

Tanggung jawab: Client Onboarding & Integration; Perform an audit of new clients' existing payroll setup to ensure everything is configured correctly and the transition to Knit is seamless; Manage the integration process for new clients, ensuring all necessary information is accurately collected, processed, and input into our system; Initiate pre- and post-onboarding calls with clients to ensure all setup processes are completed correctly, and set clear expectations for the ongoing partnership; Payroll Management & Auditing; Fully accountable for the payroll and auditing functions for clients within a geographic region, ensuring compliance with both regulatory requirements and internal standards; Responsible for scheduling and running payrolls for assigned clients, strictly following standard operating procedures; Perform quarterly and year-end audits, ensuring all payroll data is accurate, compliant, and archived properly; Maintain complete and accurate client profile notes and processing instructions for each client; Provide critical and accurate statutory information to clients in the area of payroll, including tax returns, using relevant resources and knowledge bases; Client Support & Relationship Management; Provide ongoing support to clients by solving payroll-related problems and answering inquiries; Collaborate with clients to improve processes and provide them with best practices to enhance their payroll and HR functions; Act as the primary point of contact for client payroll concerns, ensuring timely and effective solutions; Internal Collaboration & Process Improvement; Organize, coordinate, and/or participate in cross-departmental projects, including the development of internal help documentation, best practices, and workflows; Become an expert on the Knit software platform and a multi-country payroll compliance specialist, capable of teaching and guiding others on all functionalities and features; Provide input and collaborate on strategies to continuously improve the client experience and optimize internal processes; Work closely with teams across the organization to streamline payroll processes and proactively identify areas for improvement.

Kualifikasi: Qualifications; Proficient in both spoken and written English and Indonesian, with excellent communication skills; 3-5 years of experience in full-cycle accounting or payroll analysis, ideally gained in a public accounting firm or payroll analyst role; Advanced proficiency in Microsoft Excel, including the ability to create working papers, reconcile discrepancies, and analyze complex data sets using formulas, VLOOKUP, basic pivot, etc; Exceptional organizational skills and meticulous attention to detail, with a strong ability to spot errors and inconsistencies; High degree of responsibility and the ability to work efficiently under pressure, adapting quickly in a dynamic and fast-paced environment; A bachelor’s degree in a related field is highly desirable.

Benefit: Benefits Include; 12 vacation days plus public holidays and 3 personal days; Religious Holiday Allowance of one month's salary; Health coverage for yourself and two eligible direct dependents, with the company covering 100% of the cost for you and 50% for the dependents. Additionally, Knit will reimburse you for out-of-pocket over-the-counter medications; Education reimbursement for any courses or training related to your role; Rice and internet allowance when working remotely; Transportation and meal allowances when working in the office; Job Type : Full Time; Location : Jakarta.

Tanggung jawab

  • Client Onboarding & Integration
  • Perform an audit of new clients' existing payroll setup to ensure everything is configured correctly and the transition to Knit is seamless
  • Manage the integration process for new clients, ensuring all necessary information is accurately collected, processed, and input into our system
  • Initiate pre- and post-onboarding calls with clients to ensure all setup processes are completed correctly, and set clear expectations for the ongoing partnership
  • Payroll Management & Auditing
  • Fully accountable for the payroll and auditing functions for clients within a geographic region, ensuring compliance with both regulatory requirements and internal standards
  • Responsible for scheduling and running payrolls for assigned clients, strictly following standard operating procedures
  • Perform quarterly and year-end audits, ensuring all payroll data is accurate, compliant, and archived properly
  • Maintain complete and accurate client profile notes and processing instructions for each client
  • Provide critical and accurate statutory information to clients in the area of payroll, including tax returns, using relevant resources and knowledge bases
  • Client Support & Relationship Management
  • Provide ongoing support to clients by solving payroll-related problems and answering inquiries
  • Collaborate with clients to improve processes and provide them with best practices to enhance their payroll and HR functions
  • Act as the primary point of contact for client payroll concerns, ensuring timely and effective solutions
  • Internal Collaboration & Process Improvement
  • Organize, coordinate, and/or participate in cross-departmental projects, including the development of internal help documentation, best practices, and workflows
  • Become an expert on the Knit software platform and a multi-country payroll compliance specialist, capable of teaching and guiding others on all functionalities and features
  • Provide input and collaborate on strategies to continuously improve the client experience and optimize internal processes
  • Work closely with teams across the organization to streamline payroll processes and proactively identify areas for improvement

Kualifikasi

  • Qualifications
  • Proficient in both spoken and written English and Indonesian, with excellent communication skills
  • 3-5 years of experience in full-cycle accounting or payroll analysis, ideally gained in a public accounting firm or payroll analyst role
  • Advanced proficiency in Microsoft Excel, including the ability to create working papers, reconcile discrepancies, and analyze complex data sets using formulas, VLOOKUP, basic pivot, etc
  • Exceptional organizational skills and meticulous attention to detail, with a strong ability to spot errors and inconsistencies
  • High degree of responsibility and the ability to work efficiently under pressure, adapting quickly in a dynamic and fast-paced environment
  • A bachelor’s degree in a related field is highly desirable

Benefit

  • Benefits Include
  • 12 vacation days plus public holidays and 3 personal days
  • Religious Holiday Allowance of one month's salary
  • Health coverage for yourself and two eligible direct dependents, with the company covering 100% of the cost for you and 50% for the dependents. Additionally, Knit will reimburse you for out-of-pocket over-the-counter medications
  • Education reimbursement for any courses or training related to your role
  • Rice and internet allowance when working remotely
  • Transportation and meal allowances when working in the office
  • Job Type : Full Time
  • Location : Jakarta

Informasi lowongan

Tipe pekerjaan
Full-time
Pendidikan
S1
Gaji
Rp 10.000.000 – Rp 15.000.000 per month

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