Medical Administrator Coordinator International Healthcare

Work Location: TP Bali Site About the Role We are looking for a Medical Administrator Coordinator to support an international healthcare operation. This role is ideal for professionals who are confident communicating in English and experienced in handling patient/ client coordination, scheduling, and administrative support in a fast-paced environment.

Key Responsibilities Provide professional, empathetic assistance to patients and healthcare professionals via inbound calls and emails Manage appointment scheduling, general inquiries, and patient data updates

Ensure accurate, secure, and confidential handling of patient information Address customer concerns and escalate complex cases when necessary Stay up to date with internal policies, system updates, and healthcare protocols

Follow health and safety standards and identify potential risks when applicable Qualifications Proficient in English (verbal and written) in a professional setting

Minimum 1–2 years of experience in secretarial. personal assistant or medical support roles. Educational background in Nursing, Public Health, Healthcare Administration, or a related field is preferred Understanding of patient privacy, confidentiality, and data protection standards