Logistics Sales Support

Deskripsi Pekerjaan

Kualifikasi

• Bachelor's degree in Business, Economics, Aviation, logistic or related fields.
• 1–3 years of experience in Sales, Customer Service, or Logistics Support will be an advantage
• Able to work effectively in a fast-paced, multicultural environment.
• Proficient in English (both spoken and written).
• Strong communication and interpersonal skills.
• High attention to detail and accuracy in administrative tasks.
• Excellent time management and multitasking abilities.
• Strong problem-solving and customer-oriented mindset
• Knowledge of aviation logistics, import/export processes, or bonded warehouse (PLB) operations is preferred.
• Basic understanding of aviation operations is an advantage.
• Sales Administration, Customer Relationship Management (CRM), or Billing & Invoicing Systems is an advantage.

Tanggung Jawab

• Serve as the main contact point for customers, ensuring all required information is delivered accurately and on time.
• Coordinate effectively with both internal and external departments to resolve customer inquiries and operational issues promptly.
• Support the Logistics Sales team by managing invoicing schedules, monitoring KYC (Know Your Customer) status, and ensuring billing accuracy.
• Prepare and process billing documents, including quotation drafting, data verification, and billing approval submissions.
• Assist in sales planning by collecting and updating data on potential projects and coordinating with the Logistics Department for upcoming business opportunities.
• Prepare and maintain regular sales performance and revenue reports on a weekly and monthly basis.
• Consolidate payment and collection information; issue reminders for pending or overdue invoices as required.
• Conduct analysis of Customer Purchase (CP) data, focusing on daily revenue vs. capacity policies, to support business decisions and maintenance event planning.
• Maintain and organize complete documentation of all sales-related activities, contracts, and correspondence.
• Perform other administrative or analytical tasks as assigned by the direct supervisor or management