Deskripsi pekerjaan
Posisi ini bekerja untuk Reemotely Pte Ltd, sebuah firma staffing yang berbasis di Singapura, dalam melayani klien yang menjalankan workshop pencetakan 3D untuk anak-anak. Anda akan menjadi titik kontak pertama bagi orang tua yang tertarik setelah melihat iklan di media sosial. Peran ini sangat berorientasi pada kecepatan dan konversi. Anda bertanggung jawab untuk merespons prospek melalui WhatsApp dalam waktu kurang dari 5 menit, melakukan kualifikasi prospek, menangani keberatan, dan memastikan konversi hingga menjadi pemesanan yang terbayar. Anda akan mengelola seluruh alur kerja (pipeline) secara mandiri dari tahap prospek baru hingga penutupan (closing).
Tanggung jawab: Send the first WhatsApp message within 5 minutes of a lead landing, run the conversation using Forgecraft's existing message sequence—personalise, don't invent; Qualify each lead (availability, location, parent's goals, etc.), recommend the right session and slot, generate the reservation link with the 60-minute hold message, and confirm payment and joining details; Handle common objections over chat (distance, exam periods, price, hesitation), and manage capacity by offering alternatives or waitlisting rather than losing a full-slot enquiry; Own the full pipeline—New, Nurtured, Lost, Closed—ensuring nurtured leads always have a scheduled next touch and lost leads are tagged with a reason, including working the backlog of older uncontacted leads; Run the follow-up cadence independently, without needing to be chased for it; Flag patterns back to the founder, such as which ad hooks bring bad-fit leads and which objections keep repeating.
Tanggung jawab
- Send the first WhatsApp message within 5 minutes of a lead landing, run the conversation using Forgecraft's existing message sequence—personalise, don't invent
- Qualify each lead (availability, location, parent's goals, etc.), recommend the right session and slot, generate the reservation link with the 60-minute hold message, and confirm payment and joining details
- Handle common objections over chat (distance, exam periods, price, hesitation), and manage capacity by offering alternatives or waitlisting rather than losing a full-slot enquiry
- Own the full pipeline—New, Nurtured, Lost, Closed—ensuring nurtured leads always have a scheduled next touch and lost leads are tagged with a reason, including working the backlog of older uncontacted leads
- Run the follow-up cadence independently, without needing to be chased for it
- Flag patterns back to the founder, such as which ad hooks bring bad-fit leads and which objections keep repeating
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 3.900.000 – Rp 5.200.000 per month