Industrial & Employee Relation Specialist

About the role We are seeking an experienced Industrial & Employee Relation Specialist to join our growing team at PT. OCS Global Services (OCS Indonesia). In this full-time role based in Jakarta, you will play a key role in managing employee relations and ensuring compliance with relevant labour laws and regulations. Your expertise will be essential in maintaining a positive and productive work environment for our valued employees. What you'll be doing

Advise and support managers on employee relations matters, including disciplinary procedures, grievances, and performance management Investigate and resolve employee complaints and issues in a fair and impartial manner Interpret and ensure compliance with relevant labour laws, regulations, and company policies

Collaborate with the HR team to develop and implement effective employee engagement initiatives Provide training and guidance to managers on best practices in employee relations Maintain accurate records and documentation related to employee relations activities

Stay up-to-date with changes in labor legislation and industry best practices What we're looking for Minimum 3 years of experience in an industrial or employee relations role, preferably within the service industry

Thorough understanding of Indonesian labor laws and regulations Excellent communication and interpersonal skills, with the ability to effectively negotiate and influence stakeholders Strong analytical and problem-solving skills, with the ability to provide practical and pragmatic solutions