Deskripsi pekerjaan
Sebagai Hotel Operations Executive di RedDoorz Makassar, Anda akan berperan penting dalam mendukung operasional hotel sehari-hari di area cakupan kota untuk memastikan seluruh properti mematuhi Standar Operasional Prosedur (SOP) dan standar kualitas yang ditetapkan. Peran ini melibatkan pemantauan kualitas properti secara berkala, kerja sama erat dengan tim hotel guna meningkatkan pengalaman menginap tamu, serta mendukung manajemen properti dan upaya pemasaran lokal. Anda juga akan melakukan kunjungan lapangan langsung serta tindak lanjut kepada mitra properti untuk memastikan kepatuhan operasional dan menangani berbagai kendala yang mungkin timbul di lapangan.
Tanggung jawab: Supports daily hotel operations (city-wide area) to ensure they meet RedDoorz Operational SOPs & standards; Monitor the quality of properties to ensure they meet our standards; Works closely with hotel teams to improve guest experience and support property management and local marketing efforts; Conduct field visits and follow-ups with properties to ensure compliance and address any issues.
Tanggung jawab
- Supports daily hotel operations (city-wide area) to ensure they meet RedDoorz Operational SOPs & standards
- Monitor the quality of properties to ensure they meet our standards
- Works closely with hotel teams to improve guest experience and support property management and local marketing efforts
- Conduct field visits and follow-ups with properties to ensure compliance and address any issues
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi