Hotel Manager MANDARIN SPEAKER

Key Responsibilities 1. Commercial & Revenue Management Independent Pricing Strategy: Develop and manually manage the hotel's pricing formula, BAR (Best Available Rate) structures, and dynamic pricing to optimize yield.

OTA & Channel Management: Independently manage content, room descriptions, and promotional campaigns across international and Chinese OTAs (Trip.com etc) Corporate Sales: Identify local corporate leads, negotiate agreements, and conduct direct sales visits. Membership Drive: Execute the Jin Jiang membership acquisition program and localize marketing materials to convert guests into members.

2. Operational Excellence & Localisation SOP Management: Implement and continuously refine localized Standard Operating Procedures (SOPs) for Front Office, Housekeeping, and Security, ensuring full compliance with Indonesian Ministry of Manpower and Fire & Safety requirements. Lean Operating Model: Lead a team of multi-skilled employees, ensuring high service quality despite a lean departmental structure.

Guest Journey: Map and oversee the "digital guest journey," ensuring a seamless experience across all touchpoints. 3. Human Resources & Training Multitasking Training: Develop and deliver training programs focused on cross-departmental multitasking and technology utilization.

Recruitment & Onboarding: Manage the end-to-end recruitment process and establish performance standards for the local team. Requirements Experience: Minimum 5–8 years in hotel management, preferably within economy or mid-scale "limited service" brands. Experience in pre-opening or brand-launch environments is a significant advantage.