Deskripsi pekerjaan
The Hotel Manager is responsible for overseeing the daily operations of the hotel, encompassing front desk, housekeeping, food and beverage, and maintenance departments. This role involves developing and implementing strategic business plans to maximize revenue and occupancy rates, while also monitoring financial performance, managing budgets, and preparing detailed financial reports. Beyond operational oversight, the Hotel Manager is tasked with ensuring exceptional guest service and resolving any guest concerns effectively. The role requires strong leadership to train and develop hotel staff, maintaining high performance and ensuring full compliance with hotel policies, procedures, and industry regulations. Additionally, the manager will collaborate with marketing and sales teams to promote the property and foster relationships with local businesses, community leaders, and industry partners.
Tanggung jawab: Oversee daily operations including front desk, housekeeping, food and beverage, and maintenance; Develop and implement business strategies to maximize revenue and occupancy; Monitor financial performance, manage budgets, and prepare reports; Ensure outstanding guest service and address concerns; Lead, train, and develop hotel staff; Maintain compliance with policies and regulations; Collaborate with marketing and sales teams; Foster relationships with local businesses and partners.
Kualifikasi: Bachelor’s degree in Hospitality Management, Business Administration, or a related field; Proven experience as a General Manager or similar role in the hospitality industry; Exceptional leadership, communication, and customer service skills; Proficient in hotel management software and Microsoft Office Suite; Ability to make strategic decisions and solve problems efficiently.
Tanggung jawab
- Oversee daily operations including front desk, housekeeping, food and beverage, and maintenance
- Develop and implement business strategies to maximize revenue and occupancy
- Monitor financial performance, manage budgets, and prepare reports
- Ensure outstanding guest service and address concerns
- Lead, train, and develop hotel staff
- Maintain compliance with policies and regulations
- Collaborate with marketing and sales teams
- Foster relationships with local businesses and partners
Kualifikasi
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field
- Proven experience as a General Manager or similar role in the hospitality industry
- Exceptional leadership, communication, and customer service skills
- Proficient in hotel management software and Microsoft Office Suite
- Ability to make strategic decisions and solve problems efficiently
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- S1
- Gaji
- Negosiasi