Host/Hostess

Reload Sanctuary is seeking a friendly, professional, and well-presented Host/Hostess to welcome guests and create a positive first impression of the venue. The Host/Hostess will be responsible for greeting guests, managing seating arrangements, handling reservations, and ensuring smooth guest flow while delivering exceptional customer service aligned with the Reload Sanctuary experience. Welcome and greet guests warmly upon arrival arranged guests to their tables or designated areas

Manage reservations, waitlists, and guest seating efficiently Provide guests with accurate information regarding venue services, promotions, and events Coordinate with service staff and management to ensure smooth operations

Maintain cleanliness and presentation of the reception and entrance area Handle guest inquiries and basic complaints professionally Support event operations and crowd management during busy periods

Ensure all guests receive attentive and courteous service Assist in maintaining a positive atmosphere within the venue Previous experience as a Host/Hostess, Guest Relations, or Customer Service is preferred

Good communication and interpersonal skills Pleasant appearance and professional attitude Able to work under pressure in a fast-paced environment