Head of Gourmet Market
Deskripsi Pekerjaan
Company Profile Pepito Culinary is a hospitality company committed to delivering exceptional dining experiences in Bali's world-renowned tourism destinations. We are dedicated to providing outstanding service, maintaining the highest operational standards, and creating a welcoming and memorable atmosphere for every guest. Supported by a team of passionate and professional individuals, we prioritize service excellence, integrity, and customer satisfaction in every aspect of our operations. We believe that quality, teamwork, and a strong commitment to hospitality are the foundations of creating remarkable culinary experiences.
Head of Gourmet Market Qualifications Bachelor's Degree in Business Management, Marketing, Retail Management, Hospitality, or related field.
Minimum 8 years of experience in Modern Retail/Supermarket industry. Minimum 3–5 years as a Store Manager in a high-volume supermarket. Proven experience leading 50–100 employees.
Experienced in managing stores with monthly sales of IDR 5–20 billion. Experience in new store opening is an advantage. Strong knowledge of retail operations, inventory management, budgeting, cost control, customer service, food safety, FIFO/FEFO, shrinkage control, and performance management.
Willing to be placed across Bali. Service-oriented with strong leadership and communication skills.
Tanggung Jawab
- Lead and manage overall supermarket operations to achieve sales, profitability, operational excellence, and customer satisfaction
- Develop and execute strategies to drive sales growth and improve business performance
- Monitor inventory, operational costs, labor costs, and store productivity
- Ensure compliance with company SOPs, food safety standards, and regulatory requirements
- Build a high-performing team through coaching, engagement, and performance management
- Maintain excellent customer service standards and resolve operational issues effectively
- Key Competencies
- Leadership & People Management
- Strategic Thinking & Business Acumen
- Customer Focus
- Financial & Commercial Awareness
- Problem Solving & Decision Making
- Integrity & Ownership
- Teamwork & Cross-functional Collaboration
- Continuous Improvement
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