Deskripsi pekerjaan
HEAD BUTLER Svara Boutique Residences — Pecatu, Bali Svara Boutique Residences is a new boutique property in Pecatu, Bali, comprising 29 private villas and a café and restaurant. We are looking for a Head Butler who sets the standard for guest experience across the property, leads and develops the butler team, and acts as the key connector between guests and all departments. This is a people-first role for someone who understands that genuine hospitality is in the details. • Lead, mentor, and set the daily standard for the butler team across all villa and guest touchpoints • Serve as the primary point of contact for guests, anticipating needs and resolving requests promptly and graciously • Coordinate with F&B, housekeeping, maintenance, and other departments to ensure seamless guest experiences • Manage guest profiles, preferences, and special requests from pre-arrival through departure • Oversee villa turndown, welcome setups, and bespoke in-villa experiences • Handle guest feedback with professionalism, escalating where necessary to management • Ensure all butler service standards are consistently upheld across the
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi