Guide ATV

Deskripsi Pekerjaan

Kualifikasi

• Minimum High School/Vocational High School graduate or equivalent
• Be able to communicate in English Language (Basic English)
• Previous experience as an ATV Guide, Adventure Guide, Tour Guide, or in a similar role is an advantage
• Ability to operate an ATV confidently and safely
• Knowledge of occupational health and safety procedures and emergency response
• Good communication skills
• Able to work independently as well as part of a team
• Willing to work on a shift schedule, including weekends and public holidays
• Friendly, responsible, disciplined, and customer service-oriented

Tanggung Jawab

• Welcome guests and conduct a comprehensive safety briefing before the activity begins
• Explain ATV operating procedures and riding techniques in accordance with company SOPs
• Ensure all guests wear the required safety equipment correctly
• Lead and guide guests throughout the ATV trail while maintaining safety at all times
• Monitor guests during the ride and provide assistance whenever necessary
• Ensure all activities are conducted safely and in compliance with company standards
• Perform pre-ride and post-ride inspections of ATVs and safety equipment
• Report vehicle damage, maintenance issues, or potential hazards to the relevant team
• Respond appropriately to emergencies and assist with evacuation procedures when required
• Maintain the cleanliness and organization of the briefing area, safety equipment, and operational areas
• Deliver excellent customer service by creating a friendly, professional, and enjoyable experience for guests
• Coordinate with the operations team to ensure smooth daily activities