Deskripsi pekerjaan
We are seeking professional, energetic, and dependable Store Sales Assistants to join our retail team in Bali. This is an active, customer-facing role that requires strong personal selling skills and a commitment to providing attentive service to every visitor. As a Sales Assistant, you will be responsible for proactively engaging with customers, identifying their needs through active listening, and recommending suitable products, sizes, and outfit combinations. You will also manage POS transactions, handle exchanges, and work towards achieving individual and store sales targets and KPIs.
Tanggung jawab: Proactively welcome and engage customers, providing attentive service throughout their visit.; Identify customer needs through relevant questions and careful listening.; Recommend suitable products, sizes, fits and outfit combinations.; Explain product materials, features, care instructions, prices and promotions accurately.; Confidently close sales and recommend complementary products through appropriate cross-selling and upselling.; Work toward individual and store sales targets and agreed KPIs, including conversion rate, average transaction value and units per transaction.; Develop and maintain detailed knowledge of the brand, products and new collections.; Build positive customer relationships and encourage repeat visits.; Process POS transactions, payments and receipts accurately when assigned.; Handle exchanges and returns within company procedures and approval limits..
Tanggung jawab
- Proactively welcome and engage customers, providing attentive service throughout their visit.
- Identify customer needs through relevant questions and careful listening.
- Recommend suitable products, sizes, fits and outfit combinations.
- Explain product materials, features, care instructions, prices and promotions accurately.
- Confidently close sales and recommend complementary products through appropriate cross-selling and upselling.
- Work toward individual and store sales targets and agreed KPIs, including conversion rate, average transaction value and units per transaction.
- Develop and maintain detailed knowledge of the brand, products and new collections.
- Build positive customer relationships and encourage repeat visits.
- Process POS transactions, payments and receipts accurately when assigned.
- Handle exchanges and returns within company procedures and approval limits.
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 4,000,000 – Rp 6,000,000 per month