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Event & VIP Assurance

XL Smart career Kecamatan Tangerang, Banten

Deskripsi pekerjaan

Posisi ini berada di bawah departemen Radio SME and Performance, bertanggung jawab untuk menjamin kualitas jaringan premium dan konektivitas bagi acara berskala besar, zona operasional kritis, dan pemangku kepentingan VIP. Peran ini berfokus pada perencanaan kapasitas proaktif, pemantauan jaringan real-time, dan mitigasi interferensi pada jaringan 4G, 5G, dan FWA.

Tanggung jawab: Event Network Readiness: Lead end-to-end network capacity planning and optimization for special events, national holidays, and VIP locations to handle localized traffic surges; Temporary Site Deployment: Design and oversee the execution of temporary network solutions (e.g., mobile BTS, temporary AAU sprint poles), ensuring optimal spatial and directional antenna isolation to minimize RF interference; Real-Time Monitoring & Assurance: Act as the primary technical lead during live events, coordinating directly with the Service Operation Center (SOC) and field engineers for real-time fault resolution and performance tuning; Multi-Vendor Optimization: Perform deep-dive diagnostics and parameter optimization across diverse vendor ecosystems (including Huawei and ZTE) to maintain stringent KPIs for VIPs and critical sectors; Automation & CSON Utilization: Leverage AI-driven network tools and Centralized Self-Organizing Network (CSON) modules to automate load balancing, coverage optimization, and anomaly detection during high-traffic scenarios; Stakeholder Reporting: Generate comprehensive post-event network performance reports, highlighting user experience metrics, throughput, and lessons learned for future deployments.

Kualifikasi: Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or a related technical field; 5+ years of proven experience in Radio Network Optimization (RNO), Network Assurance, or Service Operation Center (SOC) environments within the telecommunications industry; Deep understanding of 4G (LTE), 5G (NR), and FWA network architectures, signaling, and KPI troubleshooting; Hands-on experience with multi-vendor equipment and element management systems (e.g., ZTE, Huawei); Strong background in RF interference mitigation strategies and physical parameter tuning; Excellent problem-solving capabilities under high-pressure scenarios, strong cross-departmental communication skills, and the ability to translate complex technical network issues into clear executive summaries.

Tanggung jawab

  • Event Network Readiness: Lead end-to-end network capacity planning and optimization for special events, national holidays, and VIP locations to handle localized traffic surges
  • Temporary Site Deployment: Design and oversee the execution of temporary network solutions (e.g., mobile BTS, temporary AAU sprint poles), ensuring optimal spatial and directional antenna isolation to minimize RF interference
  • Real-Time Monitoring & Assurance: Act as the primary technical lead during live events, coordinating directly with the Service Operation Center (SOC) and field engineers for real-time fault resolution and performance tuning
  • Multi-Vendor Optimization: Perform deep-dive diagnostics and parameter optimization across diverse vendor ecosystems (including Huawei and ZTE) to maintain stringent KPIs for VIPs and critical sectors
  • Automation & CSON Utilization: Leverage AI-driven network tools and Centralized Self-Organizing Network (CSON) modules to automate load balancing, coverage optimization, and anomaly detection during high-traffic scenarios
  • Stakeholder Reporting: Generate comprehensive post-event network performance reports, highlighting user experience metrics, throughput, and lessons learned for future deployments

Kualifikasi

  • Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or a related technical field
  • 5+ years of proven experience in Radio Network Optimization (RNO), Network Assurance, or Service Operation Center (SOC) environments within the telecommunications industry
  • Deep understanding of 4G (LTE), 5G (NR), and FWA network architectures, signaling, and KPI troubleshooting
  • Hands-on experience with multi-vendor equipment and element management systems (e.g., ZTE, Huawei)
  • Strong background in RF interference mitigation strategies and physical parameter tuning
  • Excellent problem-solving capabilities under high-pressure scenarios, strong cross-departmental communication skills, and the ability to translate complex technical network issues into clear executive summaries

Informasi lowongan

Tipe pekerjaan
Full-time
Pendidikan
S1
Gaji
Negosiasi

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