Deskripsi pekerjaan
Perusahaan penyedia layanan perhotelan dan pariwisata sedang mencari Staff E-commerce yang termotivasi tinggi untuk mengelola kehadiran digital serta mendongkrak tingkat okupansi dan pemesanan melalui berbagai platform daring. Kandidat yang dicari adalah sosok yang melek teknologi, berorientasi pada kepuasan pelanggan, serta memiliki gairah di bidang perhotelan. Dalam peran ini, Anda bertanggung jawab untuk mengoptimalkan listing properti pada platform OTA dan situs resmi perusahaan, merancang kampanye pemasaran digital, serta menangani komunikasi dengan tamu secara profesional. Anda juga akan menganalisis tren pasar serta lalu lintas situs web guna memberikan rekomendasi peningkatan penjualan.
Tanggung jawab: Manage and optimize property listings on platforms such as OTA and the company website; Develop and execute digital marketing campaigns to increase bookings, occupancy, and revenue; Handle online guest communications, including inquiries, bookings, and feedback, ensuring high customer satisfaction; Create and update visual content and property descriptions to make listings attractive and engaging; Monitor and analyze listing performance, website traffic, and marketing campaigns , providing recommendations for improvements; Collaborate with the operations team to ensure accurate availability, pricing, and service quality; Requirements:.
Kualifikasi: Minimum D3/S1 in Hospitality, Marketing, Business, or related fields; At least 1 year of experience in e-commerce, digital marketing, or hospitality online sales; Proficient in online booking platforms , Microsoft Office, and Google Workspace; Strong communication skills , creativity, and the ability to work independently and in a team; Analytical mindset to interpret sales data, guest feedback, and market trends; Fluent in English (both written and spoken).
Tanggung jawab
- Manage and optimize property listings on platforms such as OTA and the company website
- Develop and execute digital marketing campaigns to increase bookings, occupancy, and revenue
- Handle online guest communications, including inquiries, bookings, and feedback, ensuring high customer satisfaction
- Create and update visual content and property descriptions to make listings attractive and engaging
- Monitor and analyze listing performance, website traffic, and marketing campaigns , providing recommendations for improvements
- Collaborate with the operations team to ensure accurate availability, pricing, and service quality
- Requirements:
Kualifikasi
- Minimum D3/S1 in Hospitality, Marketing, Business, or related fields
- At least 1 year of experience in e-commerce, digital marketing, or hospitality online sales
- Proficient in online booking platforms , Microsoft Office, and Google Workspace
- Strong communication skills , creativity, and the ability to work independently and in a team
- Analytical mindset to interpret sales data, guest feedback, and market trends
- Fluent in English (both written and spoken)
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D3
- Gaji
- Negosiasi