Deskripsi pekerjaan
Posisi ini bertanggung jawab atas pemeliharaan dan operasional fasilitas pusat data (Data Center). Teknisi akan menangani dukungan perangkat keras, manajemen inventaris, pengawasan vendor, serta memastikan infrastruktur IT dan jaringan berjalan dengan optimal dalam sistem kerja shift 24/7.
Tanggung jawab: Hardware Support - Installations, Move, Add, Change; Decommission of IT equipment (networks, servers, networks, storage, backup devices); Media management - HDD/SSD Destruction and Disposals; Connect and disconnect patch cables to equipment in DC; Server Hardware break fix support - Installation of parts, reseat module, SFP module replacement including HDD / Memory / Mainboard, etc.; Regular physical / visual inspection equipment and data center operations facilities; Provide onsite support during scheduled maintenance / change events; Troubleshooting of issues for IT and network related equipment; Inventory management of RMA, cold spares, equipment and tools; Vendor Management - Coordination, Vendor Supervision; DC Access Request Management; POP Site operations support and standby; Provide regular reporting on progress as required; Provide after business hours support based on on-call schedule and shift work when required.
Kualifikasi: Minimum of 1 -3 years’ experience working in the Data Centre operations space; Good understanding and knowledge in data structured cabling and patching; Experienced in hardware support, breakfix and troubleshooting; Ability to respond to issues and provide timely updates, and escalation; Experience working in a large-scale critical environment is a plus; Fresh graduates with adequate knowledge are welcomed to apply.
Tanggung jawab
- Hardware Support - Installations, Move, Add, Change
- Decommission of IT equipment (networks, servers, networks, storage, backup devices)
- Media management - HDD/SSD Destruction and Disposals
- Connect and disconnect patch cables to equipment in DC
- Server Hardware break fix support - Installation of parts, reseat module, SFP module replacement including HDD / Memory / Mainboard, etc.
- Regular physical / visual inspection equipment and data center operations facilities
- Provide onsite support during scheduled maintenance / change events
- Troubleshooting of issues for IT and network related equipment
- Inventory management of RMA, cold spares, equipment and tools
- Vendor Management - Coordination, Vendor Supervision
- DC Access Request Management
- POP Site operations support and standby
- Provide regular reporting on progress as required
- Provide after business hours support based on on-call schedule and shift work when required
Kualifikasi
- Minimum of 1 -3 years’ experience working in the Data Centre operations space
- Good understanding and knowledge in data structured cabling and patching
- Experienced in hardware support, breakfix and troubleshooting
- Ability to respond to issues and provide timely updates, and escalation
- Experience working in a large-scale critical environment is a plus
- Fresh graduates with adequate knowledge are welcomed to apply
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi