Deskripsi pekerjaan
We are a visa and immigration services company looking for a Customer Service representative to join our team. The role involves handling client inquiries and communication, providing information regarding visa services, requirements, and fees, following up on documents and payments, providing application updates, and coordinating with the Admin and Operations teams.
Tanggung jawab: Handle client inquiries and communication; Provide information regarding visa services, requirements, and fees; Follow up on documents and payments; Provide application updates; Coordinate with the Admin and Operations teams.
Kualifikasi: Good communication and interpersonal skills; Friendly, responsive, and detail-oriented; Good English communication skills; Proficiency in Microsoft Office/Google Workspace; Previous experience in Customer Service or Administration is a plus.
Tanggung jawab
- Handle client inquiries and communication
- Provide information regarding visa services, requirements, and fees
- Follow up on documents and payments
- Provide application updates
- Coordinate with the Admin and Operations teams
Kualifikasi
- Good communication and interpersonal skills
- Friendly, responsive, and detail-oriented
- Good English communication skills
- Proficiency in Microsoft Office/Google Workspace
- Previous experience in Customer Service or Administration is a plus
Informasi lowongan
- Tipe pekerjaan
- Contract
- Gaji
- Negosiasi