Deskripsi pekerjaan

The Customer Experience role at the gym serves as the primary point of contact for members. This position is responsible for creating a welcoming environment and ensuring efficient administrative operations for member management. The role involves handling daily check-in and check-out processes, maintaining accurate member data, and providing high-quality service by addressing member inquiries and resolving complaints professionally.

Tanggung jawab: Welcome customers and members; Process member check-in and check-out; Input member data; Serve members and handle complaints.