Commercial Specialist (Mandarin)

Job Description — Commercial (Contract & Invoicing) 1. Prepare, review, and administer customer contracts, quotations, purchase orders, and supporting commercial documents. 2. Ensure contract terms, pricing, payment terms, and scope of work are accurately recorded and aligned with company policies.

3. Coordinate with the sales, operations, finance, and legal teams to support contract execution and customer requirements. 4. Prepare and issue customer invoices based on contract terms, service completion, equipment utilization, or project progress. 5. Monitor invoice submission, payment due dates, and outstanding receivables.

6. Follow up with customers regarding invoice receipt, payment status, supporting documents, and any billing discrepancies. 7. Handle customer requests related to contract amendments, extensions, revisions, and billing clarification. 8. Maintain accurate records of contracts, invoices, payment status, and customer correspondence.

9. Prepare weekly and monthly reports on contract status, invoicing progress, outstanding payments, and revenue tracking. 10. Support dispute resolution related to contract terms, invoice discrepancies, and payment issues. 11. Ensure all commercial documentation is complete, properly filed, and compliant with company procedures.