Deskripsi pekerjaan
About the role Shape Haus is seeking a dedicated and professional Butler & Assistant to join our team in Klungkung District, Klungkung, Bali. This is a full-time position that plays a crucial role in delivering exceptional guest experiences and maintaining the highest standards of service throughout our property. As a Butler & Assistant, you will be the cornerstone of our front office and guest services operations, ensuring that every guest interaction reflects our commitment to excellence and hospitality. Key responsibilities Provide personalised concierge services and guest assistance, anticipating and fulfilling guest needs with professionalism and discretion Manage guest check-ins and check-outs with efficiency, warmth and attention to detail Maintain impeccable standards of personal presentation and professional conduct at all times Respond promptly to guest requests and complaints, ensuring swift and satisfactory resolution Coordinate with housekeeping, maintenance and other departments to ensure seamless service delivery Arrange transportation, dining reservations, local experiences and other guest amenities as requested Monitor guest satisfaction and proactively identify opportunities to enhance their
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 6.000.000 – Rp 8.000.000 per month