Deskripsi pekerjaan
- Bachelor's degree in Business, Management, Marketing, Communications, or related fields. - Minimum 2–3 years of experience in Marketplace Account Management, Seller Success, Merchant Success, Marketplace Partnership, E-commerce Account Management, Marketplace Operations, or similar roles. - Hands-on experience managing marketplace platforms such as Shopee, Tokopedia, TikTok Shop, Lazada, or other e-commerce platforms. - Strong understanding of marketplace operations, seller management, promotional campaigns, and e-commerce business processes. - Experience analyzing sales performance, GMV, campaign performance, seller engagement, or other marketplace business metrics. - Excellent communication, relationship management, negotiation, and stakeholder management skills. - Proficient in Google Workspace, Microsoft Excel, CRM systems, and data reporting tools. - Target-oriented, analytical, proactive, and able to work collaboratively across functions.
Tanggung jawab: Build, maintain, and strengthen long-term relationships with marketplace seller partners; Act as the primary point of contact for seller partners, providing timely support and business solutions; Drive seller engagement by encouraging participation in marketplace campaigns, promotional programs, and business initiatives; Monitor seller performance, sales trends, and store activities to identify growth opportunities; Provide recommendations to improve sell-in, sell-out, product assortment, pricing strategies, and overall store performance; Collaborate with internal teams to ensure product availability, campaign execution, and operational excellence; Analyze marketplace performance data and prepare regular reports on seller growth, campaign effectiveness, and retention metrics; Develop and execute retention strategies to improve seller activation, engagement, and long-term partnership.
Tanggung jawab
- Build, maintain, and strengthen long-term relationships with marketplace seller partners
- Act as the primary point of contact for seller partners, providing timely support and business solutions
- Drive seller engagement by encouraging participation in marketplace campaigns, promotional programs, and business initiatives
- Monitor seller performance, sales trends, and store activities to identify growth opportunities
- Provide recommendations to improve sell-in, sell-out, product assortment, pricing strategies, and overall store performance
- Collaborate with internal teams to ensure product availability, campaign execution, and operational excellence
- Analyze marketplace performance data and prepare regular reports on seller growth, campaign effectiveness, and retention metrics
- Develop and execute retention strategies to improve seller activation, engagement, and long-term partnership
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 6.000.000 – Rp 7.500.000 per month