Business Account Management

About the Role We are looking for a proactive and results-oriented Business Account Management Executive to join our international trading business. The role will be responsible for managing and developing relationships with both local and international customers , understanding their business needs, maintaining existing accounts, and identifying opportunities to grow the business.

The successful candidate will work closely with our Operations, Logistics, and Finance teams to ensure smooth business operations and build long-term customer relationships. Key Responsibilities Manage and maintain strong business relationships with existing local and international customers .

Act as the main point of contact for customers and understand their business and product requirements. Develop and maintain long-term customer relationships to support business growth. Identify opportunities to increase sales and expand existing customer accounts.

Follow up on customer enquiries, quotations, orders, shipments, and payments. Coordinate closely with Operations, Logistics, and Finance teams to ensure smooth order execution. Monitor customer accounts and understand their purchasing plans and future business needs.

Identify potential new customers and business opportunities in local and international markets. Support business development activities and contribute to expanding the company's customer base. Handle customer enquiries, complaints, and business issues professionally and promptly.