Deskripsi pekerjaan
Posisi B2B Sales Admin / Sales Support memegang peran penting dalam mendukung kelancaran operasional dan administratif divisi penjualan business-to-business. Anda akan bertanggung jawab untuk mengelola dokumen penjualan, memelihara database pelanggan, serta berkoordinasi secara lintas departemen guna memastikan setiap pesanan pelanggan diproses secara akurat dan tepat waktu. Peran ini sangat cocok bagi individu yang teliti, terorganisir, dan memiliki kemampuan komunikasi yang baik dalam mendukung pertumbuhan penjualan perusahaan.
Tanggung jawab: Manage sales administration, including quotations, price lists, proposals, invoices, POs, and other sales documents; Maintain and update B2B customer and prospect databases, including contact details, sales status, communication history, and next actions; Support the sales team with customer follow-ups, including quotations, samples, orders, payments, and customer requests; Process and monitor customer orders from PO to delivery, ensuring all documents and information are complete and accurate; Coordinate with Warehouse, Finance, Logistics, Purchasing, and Production to ensure orders are processed smoothly and on time; Monitor and update sales pipeline, quotations, orders, and follow-up status; Prepare sales reports, customer recaps, order reports, and performance data for the B2B Sales team; Assist sales representatives in preparing information and documents for customer meetings and visits; Handle administrative support for order changes, returns, and customer issues; Ensure all sales data and documents are accurate, organized, and properly documented; Provide general operational and administrative support to ensure the B2B sales process runs efficiently.
Kualifikasi: Minimum D3/S1 in Business, Management, Administration, Marketing, or related fields; 1–2 years of experience in Sales Admin, Sales Support, Customer Service, or related roles (Fresh graduates are welcome); Proficient in Excel / Google Sheets; Strong attention to detail, organization, communication, and coordination skills; Able to manage multiple tasks, priorities, targets.
Tanggung jawab
- Manage sales administration, including quotations, price lists, proposals, invoices, POs, and other sales documents
- Maintain and update B2B customer and prospect databases, including contact details, sales status, communication history, and next actions
- Support the sales team with customer follow-ups, including quotations, samples, orders, payments, and customer requests
- Process and monitor customer orders from PO to delivery, ensuring all documents and information are complete and accurate
- Coordinate with Warehouse, Finance, Logistics, Purchasing, and Production to ensure orders are processed smoothly and on time
- Monitor and update sales pipeline, quotations, orders, and follow-up status
- Prepare sales reports, customer recaps, order reports, and performance data for the B2B Sales team
- Assist sales representatives in preparing information and documents for customer meetings and visits
- Handle administrative support for order changes, returns, and customer issues
- Ensure all sales data and documents are accurate, organized, and properly documented
- Provide general operational and administrative support to ensure the B2B sales process runs efficiently
Kualifikasi
- Minimum D3/S1 in Business, Management, Administration, Marketing, or related fields
- 1–2 years of experience in Sales Admin, Sales Support, Customer Service, or related roles (Fresh graduates are welcome)
- Proficient in Excel / Google Sheets
- Strong attention to detail, organization, communication, and coordination skills
- Able to manage multiple tasks, priorities, targets
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D3
- Gaji
- Rp 4.600.000 – Rp 6.000.000 per month