B2B Order Admin

Deskripsi Pekerjaan

Tanggung Jawab

• Input order details from clients into the company's order management system with high accuracy
• Verify order information and communicate with clients to confirm order details or resolve any discrepancies
• Provide updates on order status and address any questions or concerns clients may have
• Coordinate with the internal teams to ensure timely and accurate fulfillment of orders
• Monitor and track order shipments, ensuring timely delivery and resolving any issues that arise
• Collaborate with the sales team to deliver exceptional service to all clients
• Address and resolve any customer complaints or issues in a professional and timely manner
• Requirement:
• Bachelor's degree in any field are welcomed to apply
• Min.1 year experience in order processing or a similar administrative role is preferred
• Strong attention to detail and accuracy
• Familiarity with product order management systems
• Excellent communication and customer service skills
• Strong organizational and time management skills