Deskripsi pekerjaan
Posisi Assistant Area Manager bertanggung jawab untuk mengawasi berbagai area bisnis serta memastikan tercapainya keunggulan operasional di seluruh wilayah penugasan. Peran ini mencakup pemantauan kinerja outlet, supervisi tim operasional, pengelolaan inventaris serta biaya, serta koordinasi lintas departemen guna mendukung kelancaran ekspansi dan pelayanan pelanggan.
Tanggung jawab: Oversee multiple business areas and ensure operational excellence across the region; Monitoring daily operations and outlet performance across assigned areas; Supervise Store Leaders, Supervisors, and outlet teams to ensure smooth operations and compliance with company standards; Monitor sales performance, operational KPIs, labor productivity, and customer satisfaction; Identify operational issues and prepare action plans to improve sales and outlet performance; Conduct regular outlet visits to review operations, service quality, cleanliness, and team performance; Monitor inventory, manpower, operational costs, and other key business indicators; Prepare regular operational reports and performance updates for management; Coach and support Store Leaders and Supervisors to improve team performance; Coordinate with HR, Marketing, Finance, and other departments to support operational needs; Assist with manpower planning, recruitment needs, and employee development within the assigned areas; Handle customer complaints and operational issues effectively; Support new outlet openings, operational projects, and improvement initiatives; Ensure all outlets follow company policies, safety standards, and operational procedures.
Kualifikasi: Bachelor's Degree in Business Administration, Management, Marketing, Hospitality, or a related field; Minimum 3–5 years of experience in operations, preferably in sport centers, cinema, retail chains, there parks, family entertainment center, or similar businesses; Experience managing multiple outlets or supervising several operational teams is preferred; Good understanding of sales performance, customer service, and outlet operations; Able to analyze operational data and identify areas for improvement; Strong leadership, communication, and problem-solving skills; Good planning, coordination, and execution skills; Able to manage teams and work effectively in a fast-paced environment; Responsible, proactive, and result-oriented; Willing to travel regularly to assigned outlets; Willing to work on weekends and public holidays.
Tanggung jawab
- Oversee multiple business areas and ensure operational excellence across the region
- Monitoring daily operations and outlet performance across assigned areas
- Supervise Store Leaders, Supervisors, and outlet teams to ensure smooth operations and compliance with company standards
- Monitor sales performance, operational KPIs, labor productivity, and customer satisfaction
- Identify operational issues and prepare action plans to improve sales and outlet performance
- Conduct regular outlet visits to review operations, service quality, cleanliness, and team performance
- Monitor inventory, manpower, operational costs, and other key business indicators
- Prepare regular operational reports and performance updates for management
- Coach and support Store Leaders and Supervisors to improve team performance
- Coordinate with HR, Marketing, Finance, and other departments to support operational needs
- Assist with manpower planning, recruitment needs, and employee development within the assigned areas
- Handle customer complaints and operational issues effectively
- Support new outlet openings, operational projects, and improvement initiatives
- Ensure all outlets follow company policies, safety standards, and operational procedures
Kualifikasi
- Bachelor's Degree in Business Administration, Management, Marketing, Hospitality, or a related field
- Minimum 3–5 years of experience in operations, preferably in sport centers, cinema, retail chains, there parks, family entertainment center, or similar businesses
- Experience managing multiple outlets or supervising several operational teams is preferred
- Good understanding of sales performance, customer service, and outlet operations
- Able to analyze operational data and identify areas for improvement
- Strong leadership, communication, and problem-solving skills
- Good planning, coordination, and execution skills
- Able to manage teams and work effectively in a fast-paced environment
- Responsible, proactive, and result-oriented
- Willing to travel regularly to assigned outlets
- Willing to work on weekends and public holidays
Informasi lowongan
- Tipe pekerjaan
- Contract
- Pendidikan
- S1
- Gaji
- Negosiasi
- Batas lamaran
- 26 November 2026
Cara melamar
- Lamar melalui platform
- Kirim lamaran melalui email: recruitment@sinunet.id
- Buka tautan lamaran resmi