Deskripsi pekerjaan
Posisi Assets Officer bertugas mendukung operasional manajemen aset dan infrastruktur perusahaan agar seluruh perangkat dan inventaris teknologi dapat terkelola secara akurat, terdokumentasi dengan baik, serta mendukung kebutuhan kerja end-user di lingkungan perusahaan.
Tanggung jawab: End-User Technical Support; Maintain accurate IT asset inventory records; Support corporate email systems (e.g., Microsoft 365); Incident Escalation & Documentation; Document troubleshooting steps and resolutions in the ticketing system; Contribute to knowledge base and basic IT documentation.
Kualifikasi: Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field; 0–2 years of experience in IT Help Desk or Technical Support / Fresh Graduate Welcome; Basic Understanding of Computer hardware and operating systems (Windows/Linux/MacOS/Android); Networking fundamentals (IP address, DNS, internet connectivity, Wireless); Email systems and user account management; MDM Concept; Strong analytical and problem-solving skills; Effective verbal and written communication; High attention to detail and ability to document clearly; Ability to work independently and as part of a collaborative team.
Tanggung jawab
- End-User Technical Support
- Maintain accurate IT asset inventory records
- Support corporate email systems (e.g., Microsoft 365)
- Incident Escalation & Documentation
- Document troubleshooting steps and resolutions in the ticketing system
- Contribute to knowledge base and basic IT documentation
Kualifikasi
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
- 0–2 years of experience in IT Help Desk or Technical Support / Fresh Graduate Welcome
- Basic Understanding of Computer hardware and operating systems (Windows/Linux/MacOS/Android)
- Networking fundamentals (IP address, DNS, internet connectivity, Wireless)
- Email systems and user account management
- MDM Concept
- Strong analytical and problem-solving skills
- Effective verbal and written communication
- High attention to detail and ability to document clearly
- Ability to work independently and as part of a collaborative team
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- S1
- Gaji
- Negosiasi