Accounts Receivable Specialist B2C
NegosiasiFull-timeMid-LevelD3
Deskripsi Pekerjaan
The Accounts Receivable Specialist (B2C) is a detail-driven role focused on managing high-volume financial transactions within a consumer-centric environment. The position requires precision in processing consumer invoices, tracking daily retail payment collections, and ensuring all financial activities are executed with excellence and accountability.
Key responsibilities include interacting directly with customers to resolve billing inquiries, payment failures, and disputes while maintaining positive brand relationships. The specialist will also reconcile daily sales and merchant processor statements from various payment gateways, credit cards, and e-wallets to minimize discrepancies and bad debt, while utilizing accounting software and advanced Excel skills to manage refunds, chargebacks, and optimize transactional workflows.
Kualifikasi
- Bachelor’s degree or Diploma in Finance, Accounting, Economics, or a related field.
- Minimum 2 years of experience in high-volume accounts receivable, retail billing, or collections.
- Proficient in Microsoft Excel.
- Experience with ERP systems, POS systems, or payment platforms (e.g., Stripe, PayPal) is a plus.
- Strong attention to detail in reconciling large datasets and processing consumer refunds.
- Excellent communication and empathetic problem-solving skills for handling consumer disputes.
- Familiarity with consumer credit control, chargeback management, and B2C collections procedures.
Tanggung Jawab
- Manage the full high-volume accounts receivable cycle, from processing consumer invoices to tracking daily retail payment collections.
- Interact directly with customers to resolve billing inquiries, payment failures, and disputes.
- Reconcile daily sales and merchant processor statements to minimize discrepancies and bad debt.
- Utilize accounting software and advanced Excel skills to manage refunds, chargebacks, and optimize transactional workflows.
Cara Melamar
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Informasi tambahan seputar lowongan ini
Posisi yang ditawarkan adalah Accounts Receivable Specialist (B2C) dengan tipe kerja Full-time.
Lokasi kerja berada di Jakarta Raya.
Pendidikan minimum yang dibutuhkan adalah D3.
Masuk atau daftar akun gratis untuk melihat cara melamar posisi ini.
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