Account Receivable and Collection Administration Officer

We are Authorized Distributor for Electical Equipment in Central Surabaya. We are looking for a disciplined, assertive, and detail-oriented Accounts Receivable (AR) & Collection Administrator . The primary focus of this role is to secure company cash flow by managing credit control, organizing collection schedules, maintaining billing documentation, and following up on outstanding debts with customers while maintaining positive business relationships. Debt & Collection Scheduling: Plan, organize, and manage daily, weekly, and monthly schedules for customer debt collection and payment deadlines.

Document Preparation: Prepare, verify, and complete all necessary administrative documents required for billing (including invoices, tax invoices/faktur pajak, delivery orders, and official collection letters). Customer Follow-up: Track accounts receivable balances, proactively contact customers regarding overdue payments via phone or email, and execute systematic follow-ups to ensure timely recovery. Payment Reconciliation: Record incoming payments, match bank statements with outstanding invoices, and perform accurate financial reconciliation.

Reporting: Maintain clean, up-to-date logs of collection statuses and report aging accounts receivable to management regularly. Minimum Diploma (D3) or Bachelor’s Degree (S1) in Finance, Accounting, Business Administration, or a related field. Minimum 1–2 years of hands-on experience in Accounts Receivable (AR), Debt Collection, or Finance Administration.

Strong proficiency in MS Office (especially MS Excel for reconciliation formulas) and business/accounting applications. Excellent negotiation, communication, and interpersonal skills to handle difficult collection scenarios professionally. High attention to detail, highly organized, resilient, and target-driven.

Must be willing to provide a valid Police Record Certificate (SKCK - Surat Keterangan Catatan Kepolisian) upon recruitment. Posiiton is non management and only offered for candidate domicile in Surabaya, Sidoarjo