Deskripsi pekerjaan
Monee adalah penyedia layanan keuangan digital dan pembayaran terkemuka di Asia Tenggara yang juga merupakan bagian dari Sea Limited. Misinya adalah meningkatkan taraf hidup individu dan bisnis melalui layanan keuangan berbasis teknologi, mencakup dompet seluler, pemrosesan pembayaran, kredit, perbankan, dan insurtech. Posisi Trainer Data Analyst - Monee Credit di Yogyakarta bertugas mendukung tim dalam merancang serta memelihara manajemen data untuk proses pelatihan dan orientasi massal. Anda akan berkolaborasi mencapai KPI tim, memberikan saran berbasis data untuk meningkatkan operasional, menganalisis data perjalanan pelatihan agen, membuat visualisasi hasil analisis berupa laporan dan dashboard, serta memanfaatkan otomasi dan kecerdasan buatan (AI) untuk meningkatkan umpan balik tim pelatih.
Tanggung jawab: Support team in designing and maintaining data management in training process and mass hire onboarding journey; Collaborate with other team members to achieve team’s KPI; Provide business with data driven suggestions to improve operations continuously; Support training team by compiling and conducting data analysis related to agent’s training journey, including but not limited to: Pre-Training, During Training, Post-Training; Analyze dipsticks, scrubbing, and observations made by trainers; Visualizing results of data analysis through reports, dashboards, and presentation decks; Collecting, managing, and analyzing Trainer’s KPI Data; Support execution of training team projects by providing means for monitoring and result analysis; Create automation and streamline processes using data; Create Initiative using AI and Automation for Trainer & QA Feedbacker Team; Requirements.
Kualifikasi: Minimum education S1; Minimum experience 1 year in e-commerce or Start-Up Company; Have good analytical skills, can think critically, and can work independently or in a team; Have the ability to understand the context of training and present findings contextually to support action trainers; Mastering Windows, Microsoft, and Google applications; Mastering formulas and functions in Excel/Gsheet; Have experience using the SQL programming language; Have Experience Using AI Tools / Automation.
Tanggung jawab
- Support team in designing and maintaining data management in training process and mass hire onboarding journey
- Collaborate with other team members to achieve team’s KPI
- Provide business with data driven suggestions to improve operations continuously
- Support training team by compiling and conducting data analysis related to agent’s training journey, including but not limited to: Pre-Training, During Training, Post-Training
- Analyze dipsticks, scrubbing, and observations made by trainers
- Visualizing results of data analysis through reports, dashboards, and presentation decks
- Collecting, managing, and analyzing Trainer’s KPI Data
- Support execution of training team projects by providing means for monitoring and result analysis
- Create automation and streamline processes using data
- Create Initiative using AI and Automation for Trainer & QA Feedbacker Team
- Requirements
Kualifikasi
- Minimum education S1
- Minimum experience 1 year in e-commerce or Start-Up Company
- Have good analytical skills, can think critically, and can work independently or in a team
- Have the ability to understand the context of training and present findings contextually to support action trainers
- Mastering Windows, Microsoft, and Google applications
- Mastering formulas and functions in Excel/Gsheet
- Have experience using the SQL programming language
- Have Experience Using AI Tools / Automation
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- S1
- Gaji
- Negosiasi
- Batas lamaran
- 18 Desember 2026