Deskripsi pekerjaan
TechMaju is an AI-first software platform company dedicated to helping organizations build, automate, and scale business-critical applications. By integrating workflows, data, and AI, the company empowers teams to operate with greater efficiency and speed. As the industry shifts toward agentic engineering and AI-native development, TechMaju is at the forefront of accelerating software delivery through intelligent automation. As a Technical Solutions Analyst, you will act as a bridge between customers, product teams, and engineering. This is a customer-facing technical role where you will translate complex business challenges into actionable technical requirements. You will be responsible for designing and implementing practical solutions using the TechMaju platform, working extensively with APIs, databases, and emerging AI technologies to deliver tangible business outcomes.
Tanggung jawab: Work directly with customers to understand business processes, challenges, and technical requirements.; Support customers through onboarding, implementation, and adoption of the TechMaju platform.; Translate customer needs into actionable technical requirements and practical solutions.; Investigate, reproduce, validate, and document customer-reported technical issues, collaborating with engineering when needed.; Explain technical concepts and solutions clearly to both technical and non-technical stakeholders.; Design and implement solutions for customer use cases using platform capabilities, APIs, databases, and integrations.; Build proof-of-concepts, prototypes, scripts, and automations to address customer requirements.; Support configuration, deployment, testing, troubleshooting, and optimization of customer solutions.; Validate that implemented solutions meet customer requirements and deliver the intended business outcomes..
Tanggung jawab
- Work directly with customers to understand business processes, challenges, and technical requirements.
- Support customers through onboarding, implementation, and adoption of the TechMaju platform.
- Translate customer needs into actionable technical requirements and practical solutions.
- Investigate, reproduce, validate, and document customer-reported technical issues, collaborating with engineering when needed.
- Explain technical concepts and solutions clearly to both technical and non-technical stakeholders.
- Design and implement solutions for customer use cases using platform capabilities, APIs, databases, and integrations.
- Build proof-of-concepts, prototypes, scripts, and automations to address customer requirements.
- Support configuration, deployment, testing, troubleshooting, and optimization of customer solutions.
- Validate that implemented solutions meet customer requirements and deliver the intended business outcomes.
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi
- Batas lamaran
- 14 November 2026