Student Admission Coach

Deskripsi Pekerjaan

Kualifikasi

• ● S1 Psychology, Communcation or any related major
• ● Persuasive and Excellent communication skills
• ● With experience in sales or Telemarketing work
• ● Must be tech-savvy and proficient in Google Apps, Excel
• ● Ability to work independently and within a team
• ● Detail-oriented with good organizational skills
• ● Proficiency in using CRM systems
• ● Knowledge of educational programs and enrollment processes
• ● Resilient & Thick-Skinned: the ability to stay motivated
• ● Active Listener
• ● Positive & Energetic: A friendly and enthusiastic personality

Tanggung Jawab

• ● Recommends strategies or messaging in promoting the Horizon brand, in engaging/coaching the leads, depending on their responses and conversation
• ● Generates regular (daily, weekly, monthly) reports to determine the performance of agents and the status of leads
• ● Strategizes on coaching/nurturing and conversion marketing activities to ensure students move further down the funnel to enrollment
• ● Develops marketing activities for coaching (including but not limited to webinars, campus tours, career fairs, and other promotional activities)
• ● Assists the Marketing & Sales head in the development and implementation of department processes and protocols
• ● Maintain accurate records of interactions and progress in our CRM system
• ● Provide exceptional customer service and address any concerns or questions from prospects
• ● Stay informed about university programs, policies, and industry trends
• ● Lead the marketing coach member and make sure the member does their job well