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Student Admission Coach

Universitas Horizon Indonesia Karawang, Jawa Barat

Deskripsi pekerjaan

Job Description ● Recommends strategies or messaging in promoting the Horizon brand, in engaging/coaching the leads, depending on their responses and conversation ● Generates regular (daily, weekly, monthly) reports to determine the performance of agents and the status of leads ● Strategizes on coaching/nurturing and conversion marketing activities to ensure students move further down the funnel to enrollment. ● Develops marketing activities for coaching (including but not limited to webinars, campus tours, career fairs, and other promotional activities). ● Assists the Marketing & Sales head in the development and implementation of department processes and protocols ● Maintain accurate records of interactions and progress in our CRM system. ● Provide exceptional customer service and address any concerns or questions from prospects. ● Stay informed about university programs, policies, and industry trends. ● Lead the marketing coach member and make sure the member does their job

Tanggung jawab: ● Recommends strategies or messaging in promoting the Horizon brand, in engaging/coaching the leads, depending on their responses and conversation; ● Generates regular (daily, weekly, monthly) reports to determine the performance of agents and the status of leads; ● Strategizes on coaching/nurturing and conversion marketing activities to ensure students move further down the funnel to enrollment; ● Develops marketing activities for coaching (including but not limited to webinars, campus tours, career fairs, and other promotional activities); ● Assists the Marketing & Sales head in the development and implementation of department processes and protocols; ● Maintain accurate records of interactions and progress in our CRM system; ● Provide exceptional customer service and address any concerns or questions from prospects; ● Stay informed about university programs, policies, and industry trends; ● Lead the marketing coach member and make sure the member does their job well.

Kualifikasi: ● S1 Psychology, Communcation or any related major; ● Persuasive and Excellent communication skills; ● With experience in sales or Telemarketing work; ● Must be tech-savvy and proficient in Google Apps, Excel; ● Ability to work independently and within a team; ● Detail-oriented with good organizational skills; ● Proficiency in using CRM systems; ● Knowledge of educational programs and enrollment processes; ● Resilient & Thick-Skinned: the ability to stay motivated; ● Active Listener; ● Positive & Energetic: A friendly and enthusiastic personality.

Tanggung jawab

  • ● Recommends strategies or messaging in promoting the Horizon brand, in engaging/coaching the leads, depending on their responses and conversation
  • ● Generates regular (daily, weekly, monthly) reports to determine the performance of agents and the status of leads
  • ● Strategizes on coaching/nurturing and conversion marketing activities to ensure students move further down the funnel to enrollment
  • ● Develops marketing activities for coaching (including but not limited to webinars, campus tours, career fairs, and other promotional activities)
  • ● Assists the Marketing & Sales head in the development and implementation of department processes and protocols
  • ● Maintain accurate records of interactions and progress in our CRM system
  • ● Provide exceptional customer service and address any concerns or questions from prospects
  • ● Stay informed about university programs, policies, and industry trends
  • ● Lead the marketing coach member and make sure the member does their job well

Kualifikasi

  • ● S1 Psychology, Communcation or any related major
  • ● Persuasive and Excellent communication skills
  • ● With experience in sales or Telemarketing work
  • ● Must be tech-savvy and proficient in Google Apps, Excel
  • ● Ability to work independently and within a team
  • ● Detail-oriented with good organizational skills
  • ● Proficiency in using CRM systems
  • ● Knowledge of educational programs and enrollment processes
  • ● Resilient & Thick-Skinned: the ability to stay motivated
  • ● Active Listener
  • ● Positive & Energetic: A friendly and enthusiastic personality

Informasi lowongan

Tipe pekerjaan
Full-time
Gaji
Rp 5.000.000 – Rp 6.000.000 per month

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