Deskripsi pekerjaan
The Store Leader at Bali United Store is responsible for overseeing and coordinating the daily operations of the store to ensure compliance with Standard Operating Procedures (SOP) and service standards. This role is essential for maintaining the store's efficiency and ensuring a high-quality customer experience. The Store Leader will manage the team, including scheduling and task delegation, monitor sales targets, and oversee inventory management. They act as the primary point of contact for operational reporting to the Store Manager and are responsible for handling customer complaints and ensuring that the store environment remains professional and well-maintained.
Tanggung jawab: Oversee and coordinate daily store operations according to SOP and service standards; Manage schedules, task distribution, and manpower needs for Store Assistants; Monitor sales targets and team performance, providing direction to increase sales; Monitor stock availability and movement, ensuring product displays remain neat; Supervise transaction processes, use of POS/EDC, and store administration; Handle customer complaints and provide reports regarding store conditions and performance to the Store Manager; Provide regular operational updates and reports to the Store Manager.
Kualifikasi: Minimum 2 years of experience in retail/sales; experience as a Store Leader/Supervisor is a plus; Strong leadership skills and ability to coordinate a team; Good communication and customer service skills; Understanding of retail operations, sales, stock management, POS, and EDC; Willing to work in shifts, including weekends and public holidays as per operational needs.
Tanggung jawab
- Oversee and coordinate daily store operations according to SOP and service standards
- Manage schedules, task distribution, and manpower needs for Store Assistants
- Monitor sales targets and team performance, providing direction to increase sales
- Monitor stock availability and movement, ensuring product displays remain neat
- Supervise transaction processes, use of POS/EDC, and store administration
- Handle customer complaints and provide reports regarding store conditions and performance to the Store Manager
- Provide regular operational updates and reports to the Store Manager
Kualifikasi
- Minimum 2 years of experience in retail/sales; experience as a Store Leader/Supervisor is a plus
- Strong leadership skills and ability to coordinate a team
- Good communication and customer service skills
- Understanding of retail operations, sales, stock management, POS, and EDC
- Willing to work in shifts, including weekends and public holidays as per operational needs
Informasi lowongan
- Tipe pekerjaan
- Contract
- Gaji
- Negosiasi