Shift Lead - Warehouse (Kudus)

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Job Description: Monitor working area remains safe, clean, and organized in accordance with company standards

Manage and monitor daily warehouse operations to ensure effectiveness, accuracy, and target achievement Oversee end-to-end Inbound, Outbound, and Inventory processes Control operational activities based on established KPI and SLA targets

Manage manpower allocation and operational team schedules effectively Develop team performance, discipline, and operational competencies Coordinate with related departments to support smooth operational processes

Ensure accuracy in warehouse processes and administrative activities Drive continuous improvement initiatives to enhance warehouse productivity and operational performance Requirements:

Minimum Bachelor's Degree in any field Minimum 2–3 years of experience as a Warehouse Supervisor or in a similar role Strong understanding of warehouse operations and familiar with Warehouse Management System (WMS)