Deskripsi pekerjaan
PT Mimosa Abadi is an automotive engineering company seeking a dedicated Service Advisor to join their team in Pekanbaru, Riau. This role serves as the primary bridge between customers and the technical service department, playing a crucial part in the company's operations. The Service Advisor is responsible for greeting customers, listening to their vehicle concerns, and accurately diagnosing issues through detailed questioning and initial inspections. The role requires excellent communication skills to provide transparent cost estimates and timelines, ensuring customer satisfaction and maintaining the company's reputation for excellence in automotive service.
Tanggung jawab: Greet customers and listen to vehicle concerns; Record relevant information in the service management system; Diagnose vehicle issues through questioning and initial inspections; Provide transparent cost estimates and service timelines.
Tanggung jawab
- Greet customers and listen to vehicle concerns
- Record relevant information in the service management system
- Diagnose vehicle issues through questioning and initial inspections
- Provide transparent cost estimates and service timelines
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 4.200.000 – Rp 5.000.000 per month