Deskripsi pekerjaan
Peran Seller Acquisition bertanggung jawab penuh dalam mengelola serta mengakuisisi penjual untuk meningkatkan engagement dalam program yang ditargetkan. Tugas utama meliputi edukasi program, komunikasi fitur dan kebijakan baru, identifikasi kendala operasional penjual, serta memastikan pencapaian target pitching dan aktivasi yang ditetapkan perusahaan melalui pendekatan proaktif dan terstruktur.
Tanggung jawab: Responsible in managing and acquiring sellers to increase seller engagement within the targeted program; Conduct proactive outreach (calls or chats) to sellers to educate and explain program benefits and how it can help sellers operational challenges; Communicate new features, policies, and exclusive deals/incentives; Identify sellers’ program engagement blocker and understand real seller pain points to accurately address solutions; Monitor pitching and portfolio performance regularly to identify risk, blocker, and growth opportunities from managed sellers; Record, escalate and monitor issues/feedback of system and operations to resolve seller blockers that are preventing program engagement; Meet program pitching and activation target set by team; Requirements.
Kualifikasi: Bachelor's degree from any major; Any experience in account management, customer support, or business development is a plus point; Strong communication, persuasion, and negotiation skills; Comfortable with outbound/proactive outreach and handling seller objections; Data-driven approach to tracking pitch and reactivation performance; Ability to work collaboratively with cross-functional teams; Have a strong willingness to learn & grow based on feedback.
Tanggung jawab
- Responsible in managing and acquiring sellers to increase seller engagement within the targeted program
- Conduct proactive outreach (calls or chats) to sellers to educate and explain program benefits and how it can help sellers operational challenges
- Communicate new features, policies, and exclusive deals/incentives
- Identify sellers’ program engagement blocker and understand real seller pain points to accurately address solutions
- Monitor pitching and portfolio performance regularly to identify risk, blocker, and growth opportunities from managed sellers
- Record, escalate and monitor issues/feedback of system and operations to resolve seller blockers that are preventing program engagement
- Meet program pitching and activation target set by team
- Requirements
Kualifikasi
- Bachelor's degree from any major
- Any experience in account management, customer support, or business development is a plus point
- Strong communication, persuasion, and negotiation skills
- Comfortable with outbound/proactive outreach and handling seller objections
- Data-driven approach to tracking pitch and reactivation performance
- Ability to work collaboratively with cross-functional teams
- Have a strong willingness to learn & grow based on feedback
Informasi lowongan
- Tipe pekerjaan
- Contract
- Pendidikan
- S1
- Gaji
- Negosiasi