Deskripsi pekerjaan
Sebagai bagian dari tim pemasaran perhiasan di bawah naungan Central Mega Kencana, peran ini menuntut dedikasi tinggi dalam mendampingi konsumen sepanjang proses pembelian produk perhiasan berkualitas. Anda akan berperan aktif dalam mengelola prospek, membangun relasi kuat dengan pelanggan, serta mengonversi peluang penjualan melalui berbagai saluran komunikasi digital maupun tatap muka langsung guna mencapai target performa toko.
Tanggung jawab: Support the sales team in managing and following up on customer leads; Convert leads into sales through effective communication and product presentation; Build and maintain strong relationships with prospective and existing customers; Identify customer needs and recommend suitable jewellery products; Assist customers throughout the sales process, from initial inquiry to purchase; Follow up on leads through WhatsApp, phone calls, social media, or other relevant channels; Maintain accurate records of customer interactions, leads, and sales activities; Achieve individual sales targets and contribute to overall store performance; Provide excellent customer service and ensure a premium customer experience; Collaborate with the store team to maximize sales opportunities and lead conversion.
Kualifikasi: Minimum Diploma (D3) or Bachelor’s degree (S1) from any major; Minimum 1 year of experience in sales, retail, customer service, or related fields; Strong communication and interpersonal skills; Target-oriented with a strong interest in sales and customer engagement; Ability to follow up and convert leads into sales; Good negotiation and persuasion skills; Customer-oriented with a professional and positive attitude; Well-groomed and confident in dealing with customers; Comfortable using WhatsApp, social media, and digital communication platforms; Willing to work on weekends, public holidays, and in a retail/store environment.
Benefit: Competitive salary; Attractive sales incentives and commission; BPJS Kesehatan & Ketenagakerjaan; Training and development programs; Career advancement opportunities; Opportunity to work with leading jewellery brands under Central Mega Kencana.
Tanggung jawab
- Support the sales team in managing and following up on customer leads
- Convert leads into sales through effective communication and product presentation
- Build and maintain strong relationships with prospective and existing customers
- Identify customer needs and recommend suitable jewellery products
- Assist customers throughout the sales process, from initial inquiry to purchase
- Follow up on leads through WhatsApp, phone calls, social media, or other relevant channels
- Maintain accurate records of customer interactions, leads, and sales activities
- Achieve individual sales targets and contribute to overall store performance
- Provide excellent customer service and ensure a premium customer experience
- Collaborate with the store team to maximize sales opportunities and lead conversion
Kualifikasi
- Minimum Diploma (D3) or Bachelor’s degree (S1) from any major
- Minimum 1 year of experience in sales, retail, customer service, or related fields
- Strong communication and interpersonal skills
- Target-oriented with a strong interest in sales and customer engagement
- Ability to follow up and convert leads into sales
- Good negotiation and persuasion skills
- Customer-oriented with a professional and positive attitude
- Well-groomed and confident in dealing with customers
- Comfortable using WhatsApp, social media, and digital communication platforms
- Willing to work on weekends, public holidays, and in a retail/store environment
Benefit
- Competitive salary
- Attractive sales incentives and commission
- BPJS Kesehatan & Ketenagakerjaan
- Training and development programs
- Career advancement opportunities
- Opportunity to work with leading jewellery brands under Central Mega Kencana
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D3
- Gaji
- Negosiasi