Deskripsi pekerjaan
My Shrine Studios is seeking a detail-oriented and proactive Sales Administrator to support our dynamic sales team. As a vital member of our team, you will play a key role in managing sales processes, coordinating client communications, providing administrative support, and overseeing the company's sales dashboard. The ideal candidate will have a passion for interior design and architecture, excellent organizational skills, and a strong customer focus.
Tanggung jawab: Assist the sales team in managing customer inquiries, quotations, and order processing related to interior design and architectural services; Coordinate sales-related activities, including client meetings, presentations, and follow-ups; Prepare and distribute sales-related documents, such as proposals, contracts, and project specifications; Customer Relationship Management:; Maintain customer databases and ensure accurate and up-to-date customer records for interior design and architectural projects; Respond to customer inquiries and provide timely and professional assistance, demonstrating a strong understanding of our design offerings; Build and maintain strong customer relationships through effective communication and service, fostering client loyalty and satisfaction; Project Coordination:; Collaborate with the design and project management teams to ensure seamless coordination and the seamless onboarding of interior design and architectural projects; Assist in scheduling projects, coordinating of site visits, and managing presales timelines to meet client expectations; Sales Reporting and Analysis:; Generate sales reports and analyse sales data specific to interior design and architectural projects to identify trends, opportunities, and areas for improvement; Manage and update the company's sales dashboard with real-time data and performance metrics related to interior design and architectural sales activities; Provide administrative support to the sales team, including scheduling appointments, organizing meetings, and managing correspondence related to interior design and architectural projects; Maintain sales-related documentation and files, ensuring accuracy and accessibility for internal reference and client communication; Customer Service Excellence:; Deliver exceptional customer service by addressing customer inquiries and concerns promptly and professionally, with a focus on interior design and architectural solutions; Ensure a positive customer experience throughout the sales process for interior design and architectural projects, from initial inquiry to project completion.
Kualifikasi: Proven experience in a sales support or administrative role, preferably in the interior design or architectural industry; Passion for interior design and architecture, with a strong understanding of design concepts and terminology; Excellent organizational skills and attention to detail; Strong communication and interpersonal skills, with the ability to interact professionally with clients and internal teams; Proficiency in Microsoft Office Suite; Ability to multitask, prioritize, and manage time effectively in a fast-paced environment; Bachelor’s degree in business administration, Marketing, Interior Design, Architecture, or a related field is preferred; Excellent verbal and written English skills.
Tanggung jawab
- Assist the sales team in managing customer inquiries, quotations, and order processing related to interior design and architectural services
- Coordinate sales-related activities, including client meetings, presentations, and follow-ups
- Prepare and distribute sales-related documents, such as proposals, contracts, and project specifications
- Customer Relationship Management:
- Maintain customer databases and ensure accurate and up-to-date customer records for interior design and architectural projects
- Respond to customer inquiries and provide timely and professional assistance, demonstrating a strong understanding of our design offerings
- Build and maintain strong customer relationships through effective communication and service, fostering client loyalty and satisfaction
- Project Coordination:
- Collaborate with the design and project management teams to ensure seamless coordination and the seamless onboarding of interior design and architectural projects
- Assist in scheduling projects, coordinating of site visits, and managing presales timelines to meet client expectations
- Sales Reporting and Analysis:
- Generate sales reports and analyse sales data specific to interior design and architectural projects to identify trends, opportunities, and areas for improvement
- Manage and update the company's sales dashboard with real-time data and performance metrics related to interior design and architectural sales activities
- Provide administrative support to the sales team, including scheduling appointments, organizing meetings, and managing correspondence related to interior design and architectural projects
- Maintain sales-related documentation and files, ensuring accuracy and accessibility for internal reference and client communication
- Customer Service Excellence:
- Deliver exceptional customer service by addressing customer inquiries and concerns promptly and professionally, with a focus on interior design and architectural solutions
- Ensure a positive customer experience throughout the sales process for interior design and architectural projects, from initial inquiry to project completion
Kualifikasi
- Proven experience in a sales support or administrative role, preferably in the interior design or architectural industry
- Passion for interior design and architecture, with a strong understanding of design concepts and terminology
- Excellent organizational skills and attention to detail
- Strong communication and interpersonal skills, with the ability to interact professionally with clients and internal teams
- Proficiency in Microsoft Office Suite
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
- Bachelor’s degree in business administration, Marketing, Interior Design, Architecture, or a related field is preferred
- Excellent verbal and written English skills
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 5.000.000 – Rp 6.000.000 per month