Reservation Agent

WE’RE HIRING! RESERVATION AGENT (BALI BASE) Join our dynamic team in a fast-growing surf & hospitality environment! If you’re detail-oriented, love communicating with people, and thrive in a fast-paced setting, we’d love to meet you. Requirements:

Proficient in English (spoken & written) Experienced in handling email correspondence Familiar with Online Travel Agents (OTAs) platforms

Strong analytical thinking and numerical skills Able to work under pressure and meet tight deadlines Resilient, adaptable, and able to manage dynamic workloads

Experience with booking systems is a must Willing to work on a shift schedule Good knowledge of Microsoft Excel, Microsoft Word, and Google Workspace

Key Responsibilities Handle room & activity reservations via email, WhatsApp, social media (DM), and OTAs. Process bookings, amendments, cancellations, and special requests accurately.