Relation Staff

Requirements: Bachelor Degree in any field from a reputable university Fluent in English is an advantage

Fresh graduates are welcome Proficient with MS Office Good communication skills

Detail-oriented with good administrative and organizational skills Job Description: Escalate customer issues to the appropriate departments

Monitor Customer Service activities in responding to customer concerns Prepare daily and monthly reports Maintain and update customer databases and record

Ensure proper filing and documentation of customer inquiries, complaints, and resolutions Assist in preparing correspondence, reports, and other administrative documents Perform data entry and other administrative tasks to support smooth operational processes