Deskripsi pekerjaan
Le Pirate is a boutique hospitality brand seeking an Operation Manager to oversee daily operations at our island-based property. This role is responsible for managing all departments, including Front Office, Housekeeping, F&B, and Maintenance, to ensure seamless service delivery. You will champion a guest-first culture, lead and develop a diverse team, manage operational budgets, and ensure the property meets high standards of safety, maintenance, and guest satisfaction.
Tanggung jawab: Oversee all departments including Front Office, Housekeeping, Food & Beverage, Maintenance, and Activities.; Conduct daily property walkthroughs to monitor cleanliness, maintenance, and team performance.; Implement and enforce SOPs.; Manage guest experience, handle complaints, and maintain service rituals.; Lead, inspire, and manage a diverse team, including performance reviews and training.; Monitor and manage operational budgets, payroll, and procurement.; Ensure preventive maintenance and health/safety compliance..
Tanggung jawab
- Oversee all departments including Front Office, Housekeeping, Food & Beverage, Maintenance, and Activities.
- Conduct daily property walkthroughs to monitor cleanliness, maintenance, and team performance.
- Implement and enforce SOPs.
- Manage guest experience, handle complaints, and maintain service rituals.
- Lead, inspire, and manage a diverse team, including performance reviews and training.
- Monitor and manage operational budgets, payroll, and procurement.
- Ensure preventive maintenance and health/safety compliance.
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 10.000.000 – Rp 15.000.000 per month
- Batas lamaran
- 19 September 2026