Deskripsi pekerjaan
The Customer Relation Executive (CRE) at our Lombok Barat branch is responsible for maintaining strong relationships with existing customers to ensure long-term loyalty. This role requires a professional who can effectively handle customer complaints and provide solutions to maintain service excellence. You will be responsible for managing financing applications across various business lines, including FIFASTRA, DANASTRA, SPEKTRA, AMITRA, and FINATRA. Your daily tasks involve direct interaction with customers, ensuring their needs are met with empathy, accuracy, and clear communication.
Tanggung jawab: Menjaga hubungan baik dengan pelanggan yang sudah ada agar tetap loyal; Menangani komplein atau keluhan; Melayani pengajuan pembiayaan semua Line Of Business (FIFASTRA, DANASTRA, SPEKTRA, AMITRA, FINATRA).
Kualifikasi: Pendidikan minimal D3; Berpengalaman di marketing; Komunikatif; Empati; Teliti.
Tanggung jawab
- Menjaga hubungan baik dengan pelanggan yang sudah ada agar tetap loyal
- Menangani komplein atau keluhan
- Melayani pengajuan pembiayaan semua Line Of Business (FIFASTRA, DANASTRA, SPEKTRA, AMITRA, FINATRA)
Kualifikasi
- Pendidikan minimal D3
- Berpengalaman di marketing
- Komunikatif
- Empati
- Teliti
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D3
- Gaji
- Negosiasi